The Company

The company has been in operation for some 27 years. Initially set-up in Penrose as a small printer servicing outlet, the company now has showroom and service centres at Penrose, Henderson, Hamilton and a new showroom, head office and warehouse at 224 B Bush Road, Albany. The company is wholly NZ owned and operated. The company also boasts an exclusive Supply and Service Agreement with one of the main distributors of ICT products in Tonga.

Primary Areas of Involvement

The company specialises in the sales and service of:

  • Printers
  • Computers and Laptops
  • Computer and Printer Accessories and Consumables
  • Mobile Devices
  • Managed Print Services (MPS) on A Cost Per Page (CPP) basis

The company prides itself on providing either same day or the very next day service for all warranty and out of warranty, onsite and back to base servicing and it has a strong culture in building and maintaining customer relationships.

Business Partners / Associations

The company has a close association with all the international brands and now authorised service agents and resellers of:

  • Brother
  • Fuji Xerox
  • HP
  • Epson
  • OKI
  • Samsung
  • Kyocera

The Support Team

The company’s professional team is includes:

  • 9 fully qualified and experienced service engineers
  • 3 full time customer service and administration support personnel and
  • A full time Business Development Manager for your customised needs

Indicative Repair Costs

We provide both onsite and back to base repairs for computers, laptops, mobile phones, printers and other mobile devices.
We have provided some general repair costs as an indication. Each job will be individually costed at the most competitive price for you.

    • Minimum checking fee $40+gst
    • Workshop service hourly rate $60+gst per computer
    • Hardware Installation $30+gst per computer
    • Virus scan & removal $80+gst
    • Data Recovery $60+gst
    • Data Backup & transfer to CD/DVD $60+gst per computer
    • Data Backup and transfer to 2nd computer $60+gst per computer
    • Operating System Reload $80+gst per computer
  2. PRINTER REPAIR COSTS Includes (Labour & Travel but excludes parts that we may require for your printer): 
    • Onsite Repairs for Inkjet Printers $110+gst
    • Onsite Repairs for MFC Laser Printers & Fax Machines $130+gst
    • If your printer is under warranty then there would be no charge for repairs or parts but the repair may involve a travel charge.
224B Bush Road,
Rosedale, Auckland 0632
499 Great South Road,
Penrose, Auckland 1061
17 Rawhiti Street,
Frankton, Hamilton 3204
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All prices are shown in New Zealand Dollars and include GST unless otherwise stated. Citywide Tech Limited is not responsible for typographical errors. All prices and specifications are subject to change without notice.